Patient Management

The Ten-Step Billing Process of iSource

Sleek, readable, and mobile-first presentation of each stage.

01

Secure Intake

We obtain superbills and detailed patient information from the physician’s office through a secure network.

02

Document Verification

Medical documents are verified and any missing information is reported immediately.

03

Medical Coding

Healthcare documents are sent to the coding department to assign CPT and ICD-10 codes.

04

Code QA

Assigned codes are proof-read and cross-checked by the coding manager.

05

Account & Charge Entry

A patient account is created; accurately coded documents are sent to the charge-entry team.

06

Charge Posting

Billing charges are entered for each and every code assigned in the documentation.

07

Audit Review

All claims are thoroughly verified by our audit department.

08

Claim Submission

Medical claims are transmitted to the insurance provider of the patient.

09

AR & Follow-Up

We perform regular follow-ups with the insurer and maintain up-to-date accounts receivable.

10

Payment Assurance

Finally, we help ensure you receive every dollar for services and patient care rendered.

Features of Our Patient Management Billing Services

Our Patient Management Billing Services include advanced payment posting solutions to ensure financial accuracy and revenue integrity.

Payment Posting Services Include:

  • High-volume payment processing with precision
  • Identification of revenue cycle leaks (deductibles, co-payments)
  • Denial management for non-covered services
  • Accurate write-offs and contractual adjustment reporting
  • Detailed financial reconciliation

An optimized medical billing process ensures fewer denials, improved cash flow, and transparent financial reporting.

Other services that you might want to know

Proactive management of accounts receivables to accelerate collections and reduce aging.

Precise payment posting to maintain financial accuracy and streamlined reporting.

Comprehensive patient support services for smoother communication and satisfaction.